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Terms of Service

By using thetruequantum.com, you agree to these Terms of Service and undertake to comply with them. This website is an online store for gyroscopes and small parts, serving customers worldwide, including Europe. All content on the site (texts, images, logos, etc.) is the property of thetruequantum.com and is protected by intellectual property laws. Any unauthorised use of the site’s content is prohibited.

Permitted Use of the Site: The site must be used in compliance with applicable laws and regulations. Users must not misuse the site or use it fraudulently. You agree not to disrupt the site’s operation, for example by introducing malware or attempting unauthorised access to services, databases, or other components. Likewise, any customer account created on the site must be used by the legitimate holder and kept secure: you are responsible for the confidentiality of your login details and the actions taken from your account.

Customer Responsibilities: When ordering on thetruequantum.com, you must provide accurate and up‑to‑date information (delivery address, contact details, etc.) to ensure proper order processing. You are responsible for complying with site usage procedures and the proper use of purchased products. In particular, you must check the compatibility of the products ordered with your needs and follow the instructions provided by the manufacturer or the seller.

Product Availability: We strive to keep stock and availability information up to date. However, sales are made while stocks last. If an item becomes unavailable after your order is confirmed, we will inform you as soon as possible. Where applicable, we reserve the right to cancel all or part of the order for the unavailable product and refund the corresponding price. Product offers and prices are valid as long as they are visible on the site, subject to error or update.

Limitation of Liability: thetruequantum.com makes every effort to ensure the site functions properly and that the information it contains is reliable. Nevertheless, the seller cannot be held liable for direct or indirect damage resulting from the use of the site or the inability to use it, including service interruption, technical errors, data loss, or any damage resulting from fraudulent intrusion by a third party. With regard to product sales, the liability of thetruequantum.com is strictly limited to the amount of the relevant order. The seller shall not be liable for indirect, unforeseeable, or non‑material losses that may result from the purchase or use of the products. These limitations apply to the extent permitted by law, without excluding or limiting the legal rights available to consumers under applicable law (including hidden defects or lack of conformity).